We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. If you're not satisfied with something you buy at Popular International Brands (Prima Glenda), you have 7 days from the date of purchase to return it by mail (except for shoes and other related products which may have hygine issues). Actual freight charges will be deducted together with a processing charge of 20%. Please e-mail us first at for instructions.